Frequently Asked Questions

See below for frequently asked questions from veterinarians, veterinary technicians and pet owners. If you have a new question for UBAVET please contact us.


UBAVET products are sold exclusively through Canadian veterinary clinics.

UBAVET products are registered by Health Canada as Veterinary Health Products (VHP) and are not available through any pet stores, specialty shops, or online retailers.

We believe that your local veterinary clinic is the best place for pet health nutritional advice and care. Most UBAVET products are registered as veterinary health products by Health Canada and should be used as directed by your veterinarian.

For direct ship to home orders please ask your veterinarian about ordering through their clinic using

If your veterinarian does not carry the UBAVET products you need, the clinic can order a single package for you through their usual purchasing channel. Ask your clinic to contact us at [email protected] or 800-838-8563 if they need assistance.

Your veterinarian is the best source for information on when to begin joint supplements. Giant breed dogs and breeds prone to joint issues should begin earlier than most dogs.

Many pet owners tell us they see improvements in mobility and pain relief within two weeks or less. Your experience may be faster or longer depending on the level of inflammation and joint pain that needs to be reduced.

Absolutely. Ubavet vitamins have all the vitamins and minerals a dog or cat needs that may be missing in a raw diet. Combining UBAVET vitamins with your pet’s raw diet is the best of both worlds.

UBAVET uses a unique blend of IFOS-certified, human grade herring, mackerel and anchovy to provide DHA and EPA rich Omega-3 Fatty Acids for inflammation control and added skin and circulatory health. IFOS certifies that fish oil is based on the highest quality, safety, and purity standards in the world.

Glucosamine is a precursor for glycosaminoglycans, a significant component of joint cartilage, promoting skeletal and joint health. Chondroitin is part of the protein that gives cartilage its elasticity and cushioning.

MSM (Methylsulfonylmethane) is a sulfur-containing compound found naturally in animals and plants and reduces joint inflammation and pain.

Citrus bioflavonoids are key nutrients that help increase the action of Vitamin C and reduce inflammation.

Hyaluronic acid retains water to keep joints and tissues well lubricated.

Green lipped mussels commonly found in the oceans off New Zealand offer a very high natural Chondroitin content, ideal for joint health and inflammation control.Abalone, found in UBAVET’s Ubasport product is also a shellfish, and a good source of Omega-3, iodine and phosphorous (phosphate), with anti-inflammatory properties.

All Ubavet products are shelf stable, no refrigeration necessary. Store at room temperature 22-24 °c (72-75 °f) and away from sunlight.

WIth the exception of a few products from the USA, all UBAVET products are made in Canada. No supplements or consumable products are made in China or overseas.

Yes, UBAVET roasted beef treats, beef liver treats and Petchup beef liver powder are made of Canadian sourced beef, and made in Canada.

Many UBAVET items are limited ingredient formulas to help protect against allergies. Some of our products have beef, chicken or duck as flavouring as shown on the ingredients list and label. If you have any allergy concerns please contact us.

UBAVET supplements do not contain salmon. UBAVET uses wild caught IFOS-certified mackerel, herring and anchovy.

Yes. Founded in 1994 in Toronto, Canada to serve Canada’s veterinarians and their patients, UBAVET is fully Canadian owned and operated.

Yes, all UBAVET products are guaranteed. If your pet does not agree to the product, or you are not satisfied please return the product to your veterinarian. They will then contact our office for a refund.

Unlike pet products found in supermarkets or pet shops, UBAVET products are developed and produced to meet the the stringent requirements of Health Canada’s Veterinary Health Products (VHP) program. UBAVET products also contain much higher levels of the beneficial ingredients, for example UBAVET joint liquids may contain 1000 mg of Glucosamine per dose.